Inleiding

ExtremeWorks Managed Services MonitoringPLUS - AHR offerings provides continuous remote network monitoring, technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports.

Specifications

Product Supported	Extreme Networks ISW-12W-12P-4X
Provided Support	Remote Monitoring
	Phone Support
	New Releases Update
	Email Support
	Parts Replacement
Service Duration
	1 Year
Service Location	On-site
Service Main Type	Exchange
Service Characteristic	Parts
Service Response Time	4 Hour - Advance Parts Replacement