Inleiding

Datalogic 5 Years Comprehensive is a comprehensive service and support plan that provides three years of extended protection for eligible Datalogic automatic data capture (ADC) devices, including barcode scanners and mobile computers. Designed to maximize device uptime and reduce the total cost of ownership, this plan offers comprehensive repair coverage for accidental damage, normal wear and tear, and hardware failures. Factory-certified technicians perform all repairs using genuine Datalogic parts and approved repair procedures, helping organizations keep mission-critical devices operating at peak performance.

Features

• 5-Year Comprehensive Coverage - Protects eligible Datalogic devices for three years from the start of the service agreement.
• Comprehensive Repair Protection - Covers accidental damage, normal wear and tear, component failures, and manufacturing defects, minimizing unexpected repair expenses.
• Factory-Certified Repairs - Repairs are performed by Datalogic-trained technicians using genuine replacement parts and factory-approved procedures to ensure optimal device performance.
• Selected Factory Upgrades - Includes applicable firmware and hardware updates during the repair process when available.
• Online Repair Management - Access to Datalogic's online Return Material Authorization (RMA) system for streamlined repair requests and service tracking.
• Technical Support - Direct access to Datalogic's experienced support organization for troubleshooting and service assistance.
• Flexible Service Options - Available with multiple service levels and turnaround times depending on the selected Ease of Care agreement and regional availability.

Benefits

• Reduces downtime and keeps critical business operations running smoothly.
• Protects against unexpected repair costs with comprehensive coverage.
• Extends the operational life of Datalogic devices.
• Ensures repairs meet original factory quality standards.
• Simplifies maintenance with predictable service costs and expert technical support.
• Helps maximize the return on your hardware investment.