Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Product Supported |
Extreme Network ISW-12W-12P-4X |
Provided Support | Replacement |
Web Support | |
Web Knowledge Base Access | |
Phone Support | |
Parts Replacement | |
Email Support | |
Service Duration | |
1 Year | |
Service Location | Service Depot |
Service Main Type | Exchange |
Service Characteristic | Parts |
Service Response Time | Next Business Day - Advance Hardware Replacement |