Inleiding

Optimise uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Specifications

Warranty coverage	In warranty
Support type	AI-powered insights w/onsite repair / preferred access
Service method	Predictive support with preferred access
Response time	Next business day response
Place of service	Remote and onsite
Duration	5 years