Inleiding

Datalogic Ease of Care 3 Days Comprehensive is a comprehensive service and maintenance agreement designed to protect Datalogic devices and minimise operational downtime over three years. It provides coverage for normal wear and tear as well as accidental damage, combined with a defined 3-business-day repair turnaround (excluding transit time).

The service includes access to Datalogic's technical support and repair infrastructure, using factory parts and procedures to help maintain equipment performance throughout its service life. Datalogic lists the 3-Day Comprehensive program as including one-way ground freight and accidental-damage coverage.

Features

• 3-Business-Day Repair Turnaround – Designed to return repaired equipment quickly, excluding transit time.
• Comprehensive Damage Coverage – Covers normal wear and tear and accidental breakage, helping reduce unexpected repair expenses.
• Factory Parts & Procedures – Repairs use Datalogic-approved factory parts and procedures.
• Selected Factory Upgrades – Eligible factory upgrades may be included as part of the service program.
• One-Way Ground Freight – The 3-Day Comprehensive program includes one-way ground shipment according to Datalogic's service description.
• Datalogic Technical Support – Access to Datalogic's support organization for service and repair assistance.
• RMA Support – Datalogic provides online RMA services and support-desk assistance for managing product returns.
• Reduced Downtime – Faster repair turnaround helps businesses keep critical scanning and data-capture equipment operational.
• Lifecycle Protection – Provides structured after-sales support intended to help maintain device performance and extend useful service life.
• Available for Selected Datalogic Products – The exact coverage and included benefits can vary by product and region. Datalogic product listings show specific 3-Day Comprehensive 3-Year agreements for products such as Memor 12 and Smart Portal.