Inleiding

Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.

Highlights

• Make one call to access global support specialists
• Resolve issues quickly with alerts and access to actionable information
• Use the unique combination of automated support and HPE expertise

Specifications

General

Service Included	Parts and labour
Full Contract Period	3 years
Location	On-site
Service Availability	24 hours a day / 7 days a week
Response Time	4 hours
Covered Configurations	Hardware only

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years

Compatibility Information

Designed For

HPE Aruba Networking CX 8100 40x10GBase-T 8x10G SFP+ 4x40/100G QSFP28 Switch