Inleiding

HPE Partner Branded Support provides authorized HPE Partner Ready channel partners with Hewlett-Packard Enterprise hardware and software services. The service enables partners to support end-user customers who have purchased the partners' own branded support services.
HPE technical resources work remotely with your service resources to help resolve hardware and software problems with HPE products that you could not resolve after following standard HPE diagnostic and troubleshooting procedures.

Specifications

Class of Equipment	Servers
Full Contract Period	3 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor