Inleiding

Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes 4-hour onsite response, 24 hours per day, 7 days per week.
The YourDrive YourData service allows you to retain possession and dispose of failed drives. Otherwise, failed drives under warranty must be returned to Lenovo upon replacement.

Specifications

General
Service Included	Parts and labour
Location	On-site
Full Contract Period	3 years
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week
Details
Service & Support	Extended service agreement - parts and labour - 3 years - on-site - response time:4 h - availability:24 hours a day / Monday-Sunday Defective HDD/SSD/RAM retention - 3 years