Inleiding

Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes benefits such as on-site response, 24 hours per day, 7 days per week.

Specifications

General

Service Included	Parts and labour
Location	On-site
Full Contract Period	5 years
Service Availability	24 hours a day / 7 days a week
Response Time	4 hours

Details

Service & Support

Extended service agreement - parts and labour - 5 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Defective HDD/SSD/RAM retention - 5 Years Technical support - phone consulting - 5 Years