Inleiding

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

Features

• On-site service for prompt issue resolution
• Parts and labor included in the extended service agreement
• Next business day response to minimize downtime
• Retain your defective HDD/SSD/RAM for data security
• Direct phone consulting with Lenovo's technical experts

Specifications

General

Service Included	Parts and labour
Location	On-site
Full Contract Period	5 years
Response Time	Next business day
Service Availability	Business hours / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: business hours Defective HDD/SSD/RAM retention - 5 years Technical support - phone consulting - 5 years