Inleiding

Palo Alto Networks understands that maintaining your security infrastructure is a mission critical task. The customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, the dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.

Features

• 1 hour response time for urgent issues
• 24/7 phone consulting for round-the-clock support
• Advance parts replacement to minimize downtime
• Extended service agreement for comprehensive coverage
• Support available every day, including weekends

Specifications

Type	Extended service agreement
Service Included	Advance parts replacement
Location	Shipment
Full Contract Period	5 years
Response Time	Next business day
Designed For	P/N: PAN-PA-450