Inleiding

Each QNAP product comes with a service warranty that guarantees QNAP users excellent service and peace of mind.

Features

• Extended service agreement for reliable support
• On-site assistance for faster issue resolution
• Next business day response time to reduce downtime
• Includes access to phone, email, and web consulting
• Provides updated product information and new releases

Specifications

General

Service Included	Parts and labour
Location	On-site
Full Contract Period	5 years
Localisation	Germany
Response Time	Next business day
Service Availability	13 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 13 hours a day / Monday-Friday Technical support - phone consulting - 5 years Technical support - e-mail consulting - 5 years Technical support - web support - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years