Inleiding

The SMART Technologies 4-Year Assure Warranty Extension with RM is an extended service and support plan offered by SMART Technologies for its interactive display line of products (SMART Boards). This extended warranty must be purchased within a limited period after buying your SMART Board and adds four additional years of coverage and support beyond the original manufacturer warranty period. It includes comprehensive hardware protection as well as SMART Remote Management (RM) capabilities to help streamline device monitoring and support across your deployment.

Features

• Adds four years of additional warranty coverage on top of the standard SMART warranty, extending protection into years 4–7 of the display’s life.
• Covers defects in materials and workmanship, helping ensure your SMART Board continues to operate reliably over an extended service life.
• Includes SMART Remote Management tools, which allow IT administrators to monitor and manage SMART Board devices remotely from a central dashboard.
• RM capabilities help with tasks like remote firmware updates, device diagnostics, status monitoring, and troubleshooting, reducing the need for on-site service visits.
• Extended access to SMART’s support channels and technical assistance for hardware and warranty-related issues.
• Support can include telephone or online help to diagnose and resolve problems faster.
• If a hardware issue can’t be resolved remotely, this warranty extension enables advanced replacement or repair services, depending on region and service terms.