Inleiding

RackStation - Warranty Upgrade, Years, NBD Onsite is an extended support and warranty service designed for compatible Synology RackStation NAS systems. It provides additional warranty protection together with Next Business Day (NBD) onsite service, helping businesses reduce downtime and maintain the availability of their critical storage infrastructure.
The service is particularly suitable for organizations operating RackStation systems in business-critical environments where rapid hardware support is important. Synology offers extended warranty options for eligible products, while service availability and coverage depend on the specific model and region.

Features

• Extended Warranty Coverage – Extends protection beyond the RackStation's standard hardware warranty period.
• Next Business Day (NBD) Onsite Service – Provides onsite service support designed for faster response to eligible hardware issues.
• Onsite Technical Assistance – Helps reduce the need to ship equipment away for qualifying service requirements.
• Reduced Downtime – Faster onsite response can help restore storage services and minimize business interruptions.
• Hardware Support – Provides coverage for eligible hardware defects and failures according to the applicable warranty terms.
• Business-Critical Protection – Well suited for RackStation systems supporting file storage, backup, virtualization, surveillance, and other business workloads.
• Professional Service Support – Provides access to authorized service resources for eligible warranty issues.
• Improved Infrastructure Reliability – Helps organizations maintain dependable NAS infrastructure throughout the extended coverage period.
• Flexible Warranty Duration – Available in different warranty-period configurations depending on the applicable service SKU and RackStation model.
• Regional Availability – Service eligibility, onsite coverage, and warranty conditions vary by country and supported product.