Inleiding

SonicWall's support contracts provide technical assistance during standard coverage hours. A SonicWall technical specialist will work remotely with you to diagnose and identify hardware and software that is not performing to documented specifications. Support also includes general usage and implementation help on a limited basis.

Specifications

Product Description	SonicWall Standard Support
Type	Extended service agreement
Service Included	Advance hardware replacement
Location	Shipment
Return Shipment	At manufacturer expense
Full Contract Period	4 year
Response Time	Next business day
Designed For	NSa 5700